Should I Buy From a Local or a National Company?

People Buy From People – this is a reality – you know yourself if you are treated courteously and given good service that you will return to a shop time and time again. And, the chances are you will say to your friends “I really like shopping at Vantage – the sales team are really friendly, they give good advice and do what they say they are going to do – Oh and by the way the product's good too." In some cases the product or the price is not the deciding factor in respect of who you buy from. By dealing with a local company, the service you receive should be on a much more personal basis.

By dealing with a local company, the service you receive should be on a much more personal basis.

Ten Good Reasons Why You Should Chose a Local Company

1. You will be “a valued client” rather than just “another customer”
2. You will get to speak to the boss of the company
3. You will get to speak to the sales representative that’s sold you the product following signing up the order.
4.  When you ring a Local Company you will not be put on hold - listening to music that is painful to the ears - while you are being transferred from department to department.
5.  A local company will most definitely want repeat business and, for this reason, should do an absolutely first class job.
6.  There is also a feel good factor in dealing with a local company because in effect you are contributing to the local economy.
7.   A local company should be employing local tradesmen with a tried and tested background – a bad tradesman will do the rounds but will not be welcome within a local company if it means that the company will be getting a bad name by employing him/her.
8.   A local company should have a network of useful contact businesses that they can call upon should the need arise.
9.   A local company should be able to produce local testimonials.
10.   A comprehensive after-sales service – the service that’s offered should be from that initial point of contact, providing the service and beyond.

Keep Trade Local A cause close to my heart has been highlighted in the LINCOLNSHIRE FREE PRESS recently. Kevin Mothers, Wash Branch Chairman of THE FEDERATION OF SMALL BUSINESSES is encouraging people in SOUTH HOLLAND to sign the Keep Trade Local petition.   He wants a million signatures nationwide for its Keep Trade Local petition urging the Government to secure the future of small shops and businesses.  It goes without saying that the Directors of Vantage Windows & Conservatories were only too delighted to sign the petition. Ironic that VANTAGE WINDOWS & CONSERVATORIES has been extolling the virtues of "local is best" for some time within our website. I'm delighted to hear that the Wash Branch of the Federation of Small Businesses is lobbying on behalf of small businesses and I can only wish them every success with the petition. LINCOLNSHIRE FREE PRESS - September 2009

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